Frequently asked questions


Obviously you have questions! Here you can see the frequently asked questions and hopefully we already have an answer for you.


Don't see your question? Contact us!

1
Shipping
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Do you ship worldwide?

Yes we ship all our products worldwide!

How long are the delivery times?

All orders are shipped from our suppliers within 3 business days after placing an order. Shipment delays are unlikely but may occur if the shipment requires customs clearance or inspection, or transportation delay caused by carrier service. Please see the table below for shipping costs and delivery times per destination country.

CountryDelivery timeShipping costs
Europe10-20 daysFree Shipping!
United States12-20 daysFree Shipping!
2
Payment
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How can I pay?

At Curvesmatter we accept the following payment methods:

- iDeal
- Paypal
- Creditcard
- Belfius
- KBC/CBC
- Bancontant/Mister Cash
- Sofort

3
Returns
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Is it possible to return my items?

If you are not satisfied with your product, we offer a 14-day money back guarantee! Contact us with your order information and we will get you sorted.

The item I received is faulty/broken, what should I do now?

If you have any problems with the products you’ve received make sure to contact us! Please provide us with your order number and a picture of your received package.